Music
We’re hiring for part-time positions!
Ticketmaster Ireland are looking for a Box Office Assistant/Driver and Box Office Assistant to join our team. See more information and apply below.
Box Office Assistant/Driver
Reporting to: Box Office Manager
Location: Various
Job Description:
- Collection and driving of Ticketmaster mobile units
- Selling tickets for up-coming events
- Maintaining excellent standards of customer service
- Checking float is correct
- Reconciling daily cash and credit card sales
- Printing and distributing box office collections
- Printing and reading venue maps and understanding holds
- Responding to requests and resolving issues for clients
- Issuing complimentary tickets
- Giving Promoters sales figures/audits
- Reporting hardware and communication faults
- Ad Hoc duties as required by business operations
Skills:
- Full clean driving licence
- The ability to handle confidential and sensitive information appropriately
- The ability to work on own initiative and be proactive
- Be well presented and maintain a professional manner
- Be friendly and approachable with a high level of patience and diplomacy
- Be enthusiastic and encourage a positive attitude towards Ticketmaster and its services
- Strong time management, planning and organisational skills
- Good work ethic and common sense
- Ability to work well under pressure
- Effective communication skills
Qualifications/Experience:
- Microsoft Word and Excel
- Understanding of the Ticketing / Entertainment Industry
- Prior experience in a customer facing role
- Prior experience in a cash handling role
- PCI experience preferred but not essential
Working hours: 15-20 hours per week, Monday – Sunday
Holiday entitlement: 8% of hours worked, 1 January to December 31
Salary entitlement: €12.50 per hour (Additional payment applicable to transporting hours)
Interested applicants should email a copy of their current CV along with a covering
Letter to [email protected]